Terms of service
đ Terms of Service
Please read these Terms of Service carefully before using bottiva.shop or placing an order.
đĒ About Bottiva
Store Name: Bottiva
Business Type: Online Store
Market: United Kingdom
Business Address: Boundary Road, Heathfield Industrial Estate, Ayr, KA8 9DJ, United Kingdom
Email: contact@bottiva.shop
Phone: +44 2088562933
Bottiva operates as an online-only store. We do not operate a customer-facing retail shop and customer pickup is not available.
đī¸ Products and Product Information
We make reasonable efforts to ensure that product descriptions, specifications, images, prices, and availability displayed on our website are accurate and up to date.
Product colours, dimensions, packaging, specifications, and appearance may vary slightly where reasonably necessary or where the manufacturer makes changes.
If we discover a material error in a product description, price, availability, or other important information, we may contact you before processing the order or take appropriate action in accordance with applicable law.
đ Orders and Acceptance
When you place an order through bottiva.shop, you are submitting a request to purchase the selected products.
After placing an order, you will receive an order confirmation acknowledging that we have received your order. This confirmation does not necessarily mean that the order has been accepted for fulfilment.
An order may be cancelled before fulfilment where necessary, including where there is a genuine pricing, availability, product-information, payment, or technical error. If we cancel an order after payment has been received, we will arrange an appropriate refund.
đŗ Payments
Payment must be successfully authorised through one of the payment methods available at checkout before an order can be processed.
Available payment methods are displayed during checkout. Payment processing may be provided by third-party payment service providers and may be subject to their own terms and privacy policies.
Prices are displayed in British Pounds Sterling (GBP / ÂŖ) unless otherwise stated.
đ UK Shipping
Bottiva currently ships exclusively within the United Kingdom.
- đŦđ§ Delivery destination: United Kingdom
- đ Standard shipping: Free on eligible orders
- đĻ Estimated delivery: 2â7 business days
- đĒ Customer pickup: Not available
Delivery estimates are provided in good faith and may be affected by the product, destination, carrier, weekends, public holidays, or circumstances outside our reasonable control.
Where tracking is available, tracking information will be provided after the order has been shipped.
âŠī¸ Returns and Refunds
Eligible purchases may be returned within 30 days of delivery in accordance with our Return & Refund Policy.
Bottiva provides free returns for eligible UK orders when the return is arranged according to our return instructions.
Nothing in these Terms limits or removes your statutory consumer rights under applicable UK law.
For complete information about return eligibility, return procedures, refund processing, and return shipping, please see our Return & Refund Policy.
đĄī¸ Warranty
Eligible products purchased from Bottiva include a 1-Year Limited Warranty covering qualifying manufacturing defects, subject to the terms of our Warranty Policy.
This warranty is provided in addition to, and does not replace or restrict, any statutory rights you may have under applicable UK consumer law.
đ¤ Customer Responsibilities
Customers are responsible for:
- Providing accurate billing and delivery information.
- Providing accurate contact information when placing an order.
- Using products in accordance with applicable instructions and safety information.
- Using the website only for lawful purposes.
- Not attempting to interfere with, damage, or gain unauthorised access to the website or its systems.
Š Intellectual Property
Unless otherwise stated, content appearing on bottiva.shop, including text, graphics, logos, photographs, designs, and other materials, is owned by Bottiva or used with appropriate permission.
You may not reproduce, distribute, modify, or commercially exploit website content without appropriate permission, except where permitted by law.
â ī¸ Website Availability
We make reasonable efforts to keep our website available and functioning correctly. However, we cannot guarantee that the website will always be available, uninterrupted, or free from technical errors.
We may temporarily suspend or modify parts of the website for maintenance, security, updates, or other operational reasons.
âī¸ Liability and Consumer Rights
Nothing in these Terms is intended to exclude or restrict any liability or consumer right that cannot legally be excluded or restricted under applicable law.
Nothing in these Terms affects your statutory rights concerning the quality, description, suitability, or conformity of products supplied to you.
đ Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.
âī¸ Applicable Law
These Terms are intended to operate in accordance with applicable law. Nothing in these Terms is intended to deprive consumers of any mandatory protections or rights available to them under the laws applicable to their purchase.
Where a dispute cannot be resolved directly with Bottiva, the consumer may have the right to pursue available remedies through the appropriate courts or consumer protection mechanisms.
đ Changes to These Terms
We may update these Terms from time to time to reflect changes to our services, website, legal requirements, or business practices.
The latest version will always be published on this page. Changes will apply from the date they are published, subject to any requirements imposed by applicable law.
đ Contact Bottiva
If you have questions about these Terms, an order, a product, delivery, returns, or warranty, please contact us:
đ§ Email:
contact@bottiva.shop
đ Phone:
+44 2088562933
Bottiva
Boundary Road
Heathfield Industrial Estate
Ayr, KA8 9DJ
United Kingdom
â¤ī¸ Thank you for choosing Bottiva.