Contact information

📞 Contact Information

At Bottiva, we are committed to providing reliable customer service. If you have questions about our products, orders, shipping, returns, refunds, warranty, or any other matter, our customer support team is available to assist you.

đŸĸ Business Information

  • Store Name: Bottiva
  • Business Type: Online Retail Store
  • Market Served: United Kingdom
  • Website: bottiva.shop

Bottiva operates as an online-only store serving customers throughout the United Kingdom. We do not offer customer collection or in-person pickup.

📍 Business Address

Bottiva
Boundary Road
Heathfield Industrial Estate
Ayr
KA8 9DJ
United Kingdom

📧 Contact Details

📧 Email: contact@bottiva.shop

📞 Phone: +44 2088562933

For order-related enquiries, please include your order number whenever possible so that we can assist you more efficiently.

đŸ‡Ŧ🇧 Customer Service

Bottiva currently serves customers in the United Kingdom only.

  • đŸ‡Ŧ🇧 UK delivery only
  • 🚚 Free standard shipping
  • đŸ“Ļ Estimated delivery: 2–7 business days
  • ↩ī¸ Free 30-day returns on eligible products
  • 🛡ī¸ 1-year limited warranty on eligible products
  • 🔒 Secure payment processing

đŸ’Ŧ Support Hours

Monday – Friday: 9:00 AM – 5:00 PM (UK Time)
Saturday: Closed
Sunday & Public Holidays: Closed

We aim to respond to customer enquiries as promptly as possible during our support hours.

đŸ“Ļ Orders, Returns & Warranty

If you need assistance with an existing order, delivery, return, refund, or warranty claim, please contact us using the email address or phone number above.

For more information, please also review our Shipping Policy, Return & Refund Policy, and Warranty Policy available on our website.

❤ī¸ Thank you for choosing Bottiva. We appreciate your business and look forward to assisting you.